Shipping policy
Shipping Policy
Thank you for shopping with us! Below you’ll find our shipping policy to help you understand how and when your order will be processed and delivered.
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Order Processing Time
Standard Processing: All orders are processed within 7–10 business days (excluding weekends and holidays) after receiving your order confirmation email.
Sale/Event Periods: During high-volume periods such as sales or promotional events, processing times may extend to 10–14 business days.
Pre-Order Items: All pre-orders are subject to a 4-6 week order processing time.
You will receive another notification once your order has shipped.
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Shipping Carriers & Delivery Methods
We offer domestic shipping via the following carriers:
- USPS (United States Postal Service)
- UPS (United Parcel Service)
- FedEx
Shipping rates and delivery times will be calculated and displayed at checkout based on your selected carrier and location.
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Tracking Your Order
Once your order has shipped, you will receive a confirmation email with a tracking number. Please allow 24–48 hours for tracking information to become available.
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Delivery Delays
While we aim to deliver your order within the estimated timeframes, unexpected delays can occasionally occur due to carrier issues, weather, or high-volume shipping periods. We appreciate your patience and understanding.
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Shipping Restrictions
We currently ship to all U.S. states and territories. International shipping is not available at this time.
We do not ship to P.O. Boxes for UPS or FedEx deliveries.
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Questions or Concerns
If you have any questions about your order or need assistance with shipping, please contact our customer service team at contact page.